Residents living at The Woods on Rendezvous are fed up with Australia Post not delivering to their estate located 10 kilometres from Busselton’s town centre.
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The established estate houses 65 lots and is located off Rendezvous Road merely four kilometres from Newtown Vasse.
Kayley Parker, who has lived in the subdivision for two years, said residents were forced to rent a post office box and could not receive parcel deliveries at their homes either.
Ms Parker said when they moved in they were unaware there was no mail delivery service to the estate and found out it was being piled at a Vasse store.
At first Ms Parker was told there were not enough residents living in the estate to warrant a mail delivery, and was told the same reason two years later after the estate was more developed.
“To drive from Busselton to Vasse Newtown, which gets their mail delivered, you have to drive straight passed us,” she said.
“I have spoken to other residents and they have all made the same complaint to Australia Post. It is frustrating and while we do get a reduced rate, there is an extra cost to hire a PO Box.”
Ms Parker said a street which was located about 800 metres from the estate received a mail delivery service to their home.
“It is like they are treating us like we live 50km out of town, we are less than 10km away from the centre of town and a couple of kilomtres from Vasse,” she said.
“Hopefully if enough of us speak up they will start delivering, we are not asking for much, just some letters put in our letterboxes.”
An Australia Post spokesperson said residents at the Woods had to collect their mail over the counter or at a reduced rate PO box from Vasse.
The spokesperson said a number of factors were used to determine the viability of a street mail delivery service, the number of delivery points, the volume of mail and employee safety.
“As new estates are construction zones, there are a number of risks that impede the safe delivery of mail such as trucks frequently entering/exiting the area, dirt and debris,” the spokesperson said.
“We recognise that there is growth in The Woods community and we continue to monitor the area with a view to enhancing delivery services once it meets our requirements.”
